Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019 User rights to run the Group Policy Management Editor (gpme.msc) or the Group Policy Object Editor (gpedit.msc). Note 1: This method works for Windows 10 Pro Version 2004 and Edge Version 84. Microsoft updates features and installations periodically, and this method may not be effective in a future iteration.
Windows 10
-->See a list of known issues that have been resolved for Windows 10, version 2004 and Windows Server, version 2004 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.
Resolved issues
| Summary | Originating update | Status | Date resolved |
|---|---|---|---|
| Microsoft Edge missing after using custom media/ISOs including March 29, 2021 updates Microsoft Edge missing when installing Windows from custom media/ISOs using updates released March 25, 2021 or later. | OS Build 19041.906 KB5000842 2021-03-29 | Resolved | 2021-03-29 17:01 PT |
| Unexpected results when printing from some apps or to some printers Issues might include missing or solid color graphics, misalignment/formatting issues, or printing of blank pages/labels. | OS Build 19041.867 KB5000802 2021-03-09 | Resolved KB5001649 | 2021-03-18 19:00 PT |
| Error when attempting to print to certain printers You might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print. | OS Build 19041.867 KB5000802 2021-03-09 | Resolved KB5001567 | 2021-03-15 14:00 PT |
| Memory or disk space error when opening documents in Microsoft Office apps You might receive an error when attempting to open files that trigger the Protected View feature. | OS Build 19041.844 KB4601382 2021-02-24 | Resolved | 2021-03-13 11:42 PT |
| Some games might fail to open, or you might receive an error You might have issues with some Direct3D games when using in-game overlay feature of Discord. | OS Build 19041.1000 KB4598291 2021-02-02 | Resolved External | 2021-02-08 19:16 PT |
| Stop error when plugging in a Thunderbolt NVMe SSD Devices using Thunderbolt SSDs may receive a stop error 'DRIVER_VERIFIER_DMA_VIOLATION (e6)' when plugging an SSD in. | OS Build 19041.488 KB4571744 2020-09-03 | Resolved KB4586853 | 2020-11-30 14:00 PT |
| Issues when using Microsoft IME for Japanese or Chinese languages Users of the Microsoft IME for Japanese or Chinese languages might have issues. | N/A | Resolved KB4586853 | 2020-11-30 14:00 PT |
| Domain controllers in your enterprise might encounter Kerberos authentication issues Authentication and renewal issues for Kerberos ticket after installing updates released November 10, 2020. | OS Build 19041.630 KB4586781 2020-11-10 | Resolved KB4594440 | 2020-11-19 10:00 PT |
| Certificates may not be present after updating to a newer version of Windows 10 Devices in a managed environment using update management tools or ISO images might lose certificates when updating. | OS Build 19041.546 KB4577063 2020-10-01 | Resolved | 2020-11-17 14:11 PT |
Windows 10 2004 Download
Issue details
March 2021
Microsoft Edge missing after using custom media/ISOs including March 29, 2021 updates | ||
| Status | Originating update | History |
| Resolved | OS Build 19041.906 KB5000842 2021-03-29 | Resolved: 2021-03-29, 17:01 PT Opened: 2021-03-29, 16:15 PT |
Devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge. This issue is only encountered when custom offline media or ISO images are created by slipstreaming this update into the image without having first installed the standalone Servicing Stack Update (SSU) released March 29, 2021 or later. Note Devices that connect directly to Windows Update to receive updates are not affected. This includes devices using Windows Update for Business. Any device connecting to Windows Update should always receive the latest versions of the Servicing Stack Update (SSU) and latest cumulative update (LCU) without any extra steps. Workaround: If you have already encountered this issue by installing the OS using affected custom media, you can mitigate it by directly installing the new Microsoft Edge from here. If you need to broadly deploy the new Microsoft Edge for business, see Download and deploy Microsoft Edge for business Affected platforms:
Resolution: This issue is resolved. To avoid this issue, be sure to first slipstream the Servicing Stack Update (SSU) released March 29, 2021 or later into the custom offline media or ISO image before slipstreaming the latest cumulative update (LCU). To do this with the combined SSU and LCU packages now used for Windows 10, version 20H2 and Windows 10, version 2004, you will need to extract the SSU from the combined package. Use the following steps to extract the using SSU:
| ||
Unexpected results when printing from some apps or to some printers | ||
| Status | Originating update | History |
| Resolved KB5001649 | OS Build 19041.867 KB5000802 2021-03-09 | Resolved: 2021-03-18, 19:00 PT Opened: 2021-03-18, 17:25 PT |
After installing updates released March 9, 2021 or March 15, 2021, you might get unexpected results when printing from some apps. Issues might include:
Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB5001649. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001649 and might need to also select Download and Install. For instructions on how to Check for updates, please see Update Windows 10. You can import this update into Windows Server Update Services (WSUS) manually. See the Microsoft Update Catalog for instructions. Note KB5001649 is cumulative and addresses both the issue above and the issue addressed in the March 15, 2021 out-of-band release for the APC_INDEX_MISMATCH error with a blue screen. | ||
Error when attempting to print to certain printers | ||
| Status | Originating update | History |
| Resolved KB5001567 | OS Build 19041.867 KB5000802 2021-03-09 | Resolved: 2021-03-15, 14:00 PT Opened: 2021-03-10, 18:04 PT |
After installing KB5000802, you might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps. This issue affects a subset of Type 3 printer drivers and does not affect printer drivers that are Type 4. If you are unsure which type your printer driver is, use the following steps:
Workaround: To mitigate the issue, follow the instructions in this video. The Command Prompt commands from the video are as follows (you will need to replace KX driver for Universal printing with the name of your printer, as explained in the video):
Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB5001567. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001567 and might need to also select Download and Install. For instructions on how to Check for updates, please see Update Windows 10. You can import this update into Windows Server Update Services (WSUS) manually. See the Microsoft Update Catalog for instructions. | ||
Memory or disk space error when opening documents in Microsoft Office apps | ||
| Status | Originating update | History |
| Resolved | OS Build 19041.844 KB4601382 2021-02-24 | Resolved: 2021-03-13, 11:42 PT Opened: 2021-03-13, 10:50 PT |
When opening a document in Microsoft Word, Microsoft Excel, or any Microsoft Office applications, you might receive the error, 'Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space'. This issue only affects devices that have installed Microsoft Office apps from the Microsoft Store and are attempting to open a document that has triggered the use of the Protected View feature. Affected platforms:
Resolution: This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to non-managed devices. Restarting your device might help the resolution apply to your device faster. For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy. Note Devices need to be restarted after configuring the special Group Policy. To find out more about using Group Policies, see Group Policy Overview. | ||
February 2021
Some games might fail to open, or you might receive an error | ||
| Status | Originating update | History |
| Resolved External | OS Build 19041.1000 KB4598291 2021-02-02 | Last updated: 2021-02-08, 19:16 PT Opened: 2021-02-08, 18:29 PT |
Microsoft and Discord have found incompatibility issues with some games using Direct3D 12 when the in-game overlay feature of Discord is enabled. When attempting to open affected games you might receive an error, or the game might close silently. Affected platforms:
Workaround: To mitigate this issue, you can turn off the in-game overlay in settings within the Discord app. Resolution: This issue is now resolved in an update to the Discord app. To verify you're on the latest version, right click on the Discord icon in the notification area and select 'Check for updates...'. If there are updates to install, it should install automatically but you might need to select the arrow icon in the upper right corner of the app to install the updated version. There is no update for Windows needed to resolve this issue. | ||
November 2020
Stop error when plugging in a Thunderbolt NVMe SSD | ||
| Status | Originating update | History |
| Resolved KB4586853 | OS Build 19041.488 KB4571744 2020-09-03 | Resolved: 2020-11-30, 14:00 PT Opened: 2020-11-05, 19:01 PT |
An incompatibility issue has been found with Windows 10, version 2004 or Windows 10, version 20H2 when using an Thunderbolt NVMe Solid State Disk (SSD). On affected devices, when plugging in a Thunderbolt NVMe SSD you might receive a stop error with a blue screen and 'DRIVER_VERIFIER_DMA_VIOLATION (e6) An illegal DMA operation was attempted by a driver being verified.' Affected Windows 10 devices will have at least one Thunderbolt port and any currently available version of the driver file stornvme.sys. To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected drivers from being offered Windows 10, version 2004 or Windows 10, version 20H2. If your organization is using Update Compliance, the safeguard IDs is 29991611. Affected platforms:
Resolution: This issue was resolved in KB4586853 and the safeguard hold has been removed as of December 11, 2020. Please note, if there are no other safeguards that affect your device, it can take up to 48 hours before the update to Windows 10, version 20H2 or Windows 10, version 2004 is offered. | ||
Domain controllers in your enterprise might encounter Kerberos authentication issues | ||
| Status | Originating update | History |
| Resolved KB4594440 | OS Build 19041.630 KB4586781 2020-11-10 | Resolved: 2020-11-19, 10:00 PT Opened: 2020-11-14, 13:39 PT |
After installing KB4586781 on domain controllers (DCs) and read-only domain controllers (RODCs) in your environment, you might encounter Kerberos authentication issues. This is caused by an issue in how CVE-2020-17049 was addressed in these updates. As noted in CVE-2020-17049, there are three registry setting values for PerformTicketSignature to control it, but in the current implementation you might encounter different issues with each setting:
Note This issue only affects Windows Servers, Windows 10 devices and applications in enterprise environments. Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB4594440. It is a cumulative update, so you do not need to apply any previous update before installing it. To get the standalone package for KB4594440, search for it in the Microsoft Update Catalog. You can import this update into Windows Server Update Services (WSUS) manually. See the Microsoft Update Catalog for instructions. Note KB4594440 is not available from Windows Update and will not install automatically. | ||
Windows 10 Download
Windows 2004 Edge
October 2020
Certificates may not be present after updating to a newer version of Windows 10 | ||
| Status | Originating update | History |
| Resolved | OS Build 19041.546 KB4577063 2020-10-01 | Resolved: 2020-11-17, 14:11 PT Opened: 2020-10-30, 17:16 PT |
System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. Note Devices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps. Workaround: If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. Note Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change before the default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options. Affected platforms:
Resolution: This issue is now resolved when using the latest feature update bundles and refreshed media. Feature update bundles were released November 9, 2020 for Windows Server Update Services (WSUS) and Microsoft Endpoint Configuration Manager. Refreshed media was released November 3, 2020 on Volume Licensing Service Center (VLSC) and Visual Studio Subscriptions (VSS, formerly MSDN Subscriptions). For information on verifying you're using the refreshed media, see How to address feature update refreshes in your environment. If you are using or creating custom media, you will need to include an update released October 13, 2020 or later. Note If you are updating to Windows 10, version 20H2, this is only resolved with the feature update bundle released November 9, 2020. Refreshed media is not yet available on VLSC or VSS. Refreshed media for VLSC and VSS will be released in the coming weeks to address this issue and another known issue that requires a media refresh. Please check the known issue here for the status of the remaining Windows 10, version 20H2 known issue. | ||
August 2020
Issues when using Microsoft IME for Japanese or Chinese languages | ||
| Status | Originating update | History |
| Resolved KB4586853 | N/A | Resolved: 2020-11-30, 14:00 PT Opened: 2020-08-31, 12:12 PT |
Users of the Microsoft IME for Japanese or Chinese languages might experience issues when attempting various tasks. Input may have issues, you may receive unexpected results or you may be unable to enter text. For a list of specific issues, see KB4564002. Affected platforms:
Resolution: All IME issues listed in KB4564002 were resolved in KB4586853. | ||